OUR WHOLESALE TERMS & CONDITIONS

How to Order 
Email georgia@flightfillow.com for all wholesale orders or inquiries 

Wholesale Pricing
Wholesale prices are available to customers that will be reselling our products to the consumer through an established retail store or web site. Please provide a copy of your resale license to verify eligibility. Current prices and suggested retail prices are posted on our website (www.flightfillow.com)

Minimum Order

The minimum order quantity is 50 Flight Fillows plus shipping. Purchases of quantity 200+ will receive free shipping. 

Lead Time

The lead time is dependent on your order and our inventory. If we have your order is in our inventory we can have it shipped within 2 business days. For orders that we do not currently have in stock, the lead time will be communicated to you prior to order placement. 

Shipping
All orders are shipped via USPS. The customer is responsible for shipping costs except for orders over quantity 200. 

Nature of Handmade Products:

All of our products are handmade. Due to the nature of our production method, each product may vary slightly.

Shipping Errors/Damaged Goods
You must notify our office of any shipping errors or goods damaged in transit within 7 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge.

Returns
Our goods are guaranteed to satisfy the customer’s sales expectations. In the event that the customer wishes to discontinue any or all Flight Fillow products, any products returned to Flight Fillow in sellable condition will be credited to the customer’s account.

Payment

We accept credit cards including MasterCard, Visa, Discover, and American Express.

Feedback

We thrive on customer feedback. Customer observations, ideas and suggestions are where many of our products originated. We encourage you to point out areas that we can improve and love to receive complements!